Frequently Asked Questions
Answers to common questions about ទស្សនៈគ្រូបង្វឹក.
01 Is DTS licensed and regulated?
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Yes, DTS operates under a gaming licence issued by the Curaçao eGaming Authority, which requires the platform to adhere to strict fairness, anti‑money‑laundering and player‑protection standards. The licence number is displayed in the footer of the site, and the operator undergoes regular independent audits of its games and financial processes.
02 What payment methods does DTS accept for deposits and withdrawals?
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DTS accepts Visa and Mastercard credit/debit cards, e‑wallets such as Skrill, Neteller and ecoPayz, and direct bank transfers. Crypto fans can deposit with Bitcoin, Ethereum or Tether with no minimum amount; withdrawals to e‑wallets are processed within 24 hours, while card payouts take 3‑5 business days.
03 Does the welcome bonus at DTS come with wagering requirements?
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Yes, the DTS welcome bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the moment you claim the bonus to meet the rollover; any bonus funds remaining after that period are removed.
04 If a World Cup match is postponed, what happens to my bet on DTS?
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When a match is postponed before kick‑off and not resumed within the scheduled match day, all bets on that market are voided and the stake is refunded automatically. If the match is abandoned after the game has started, the bet is settled according to the official competition rules – typically as a loss unless the result is already determined.
05 Can I set deposit limits and self‑exclusion on DTS?
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DTS provides a suite of responsible‑gambling tools: you can set daily, weekly or monthly deposit caps, loss limits and wagering ceilings from the ‘My Account’ → ‘Responsible Gaming’ section. Self‑exclusion is available for a minimum of 24 hours up to an indefinite period, during which your account is locked and you cannot log in or receive promotional material.
06 How are odds displayed on DTS – do they include the stake?
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Odds on DTS are shown in decimal format and represent the total payout per unit staked, **excluding** the original stake. To calculate your gross return, simply multiply your stake by the displayed odds; the net profit is the difference between the gross return and the stake.